Privacy Policy
Effective Date: 4/10/2026
Sylvan Studios is a small, independently operated business owned and managed by a single individual. This website is operated for the purpose of selling handmade products and providing customer service.
This Privacy Policy explains how your personal information is collected, used, and shared when you visit this website or make a purchase.
By using this website, you agree to the practices described below.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Place an order
- Contact us
- Subscribe to updates (if applicable)
This may include:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Order details
We also automatically collect certain information when you browse the site, such as:
- IP address
- Device and browser information
- Pages viewed
- Cookies and similar tracking technologies
Payment information is processed securely through third-party providers. We do not store full credit card details.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Send shipping updates and confirmations
- Improve website performance
- Meet legal and tax requirements
- Help prevent fraud
3. Sharing Your Information
We do not sell your personal information.
We only share your data with trusted third parties when necessary to operate the business, including:
- Wix (website hosting and e-commerce platform)
- Payment processors
- Shipping carriers
- Basic analytics tools
These providers only use your information to help us run the website and fulfill orders.
4. Cookies
This website uses cookies to help it function properly and to understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work as intended.
5. Data Retention
We keep your information only as long as needed to:
- Fulfill orders
- Meet legal and tax requirements
- Handle customer service issues
6. Data Security
We take reasonable steps to protect your information, but no online system is completely secure.
7. Your Rights
You can contact us at any time to:
- Ask what personal information we have about you
- Request corrections or deletion of your information
We will do our best to respond as soon as possible.
8. International Customers
Sylvan Studios is based in the United States. If you access the website from outside the U.S., your information may be processed in the United States.
9. Third-Party Services
This website is hosted on Wix and uses third-party services for payments, shipping, and analytics. Each provider has its own privacy policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact
If you have any questions, please contact:
Thank you for supporting Sylvan Studios ♡